Q: What plastic materials do you supply?
A: We supply full range of plastic raw materials, including PP, PE, ABS, PC, PVC, EVA and modified plastics. Industrial grade, food grade and injection grade are all available.
Q: Can I get free samples?
A: Yes, we can provide free samples, customers only need to bear the freight cost.
Q: Are your products original factory genuine?
A: All goods are original authentic with complete factory certificates and quality inspection reports.
Q: What is your delivery method?
A: We support LCL, full truck, container shipping and nationwide door-to-door delivery.
Q: How long is the delivery time?
A: In stock goods can be delivered within 1-3 working days; customized materials take 5-7 working days.
Q: Can you provide packaging and transportation one-stop service?
A: Yes. Professional moisture-proof and reinforced packaging, full tracking of logistics, safe and damage-free delivery.
Q: What payment terms do you accept?
A: We accept T/T, bank transfer, and flexible payment terms for long-term cooperative customers.
Q: Can I mix different materials in one order?
A: Yes, mixed order and one-stop container loading are supported.
Q: Is there a minimum order quantity?
A: Small trial order and bulk order are both welcome, no strict MOQ restriction.
Q: What if the goods have quality problems?
A: We provide professional after-sales support. If any quality problem confirmed, we support return, replacement or full refund.
Q: Do you provide long-term technical support?
A: Yes, we offer material selection suggestion and technical support for your production all the time.
Q: Can you keep stable supply for long-term cooperation?
A: We have sufficient spot inventory and stable factory channels, supporting long-term stable supply all year round.